Dear Service Knowledge Base Associates,

One year ago, a simple idea took root, growing into a thriving initiative that continues to serve its purpose. What began as a humble seed has now become a strong, flourishing community—one that empowers professionals through Quality & Excellence as essential employability skills, helping them stay ahead in an ever-changing world.

Our Mission in Action

Over the past year, we have focused on:
✅ Raising awareness about transformational changes in business, management, and technology.
✅ Creating mentorship opportunities for career growth.
✅ Building an in-house knowledge library of success stories and case studies.
✅ Hosting masterclass sessions with industry experts, sharing insights on challenges and best practices.

A Year of Milestones

🎉 30+ expert-led sessions in partnership with ASQ & IQA.
🎤 40+ speakers from top global organizations, including Coca-Cola, Cognizant, KPMG, Tech Mahindra, DXC, and ISB.
👥 1,200+ participants from leading companies like Amazon, Accenture, IBM, Citi, Novartis, and Schneider Electric.
🌍 140+ active members and 350+ LinkedIn followers.
🏦 Launched a special interest group focused on the banking domain.
🤝 Identified five industry mentors for on-demand guidance.
📚 Established a library of valuable resources and artifacts.

Throughout the pandemic, each of you played a crucial role in ensuring our sessions continued without interruption. This journey would not have been possible without your support, participation, and dedication.

Looking Ahead to 2021

As we step into the next phase, we remain committed to expanding our reach, fostering more collaborations, and continuing to empower professionals.

Kudos to the entire SKB family—let’s keep learning, growing, and making an impact! 🚀

Best Regards,
Chandra Kumar
Founder of Service Knowledge Base (SKB)
Linkedin Profile