No.Topic Link
1Supply Chainhttps://www.youtube.com/watch?v=lZPO5RclZEo
2 Customer Centrticiy https://www.gartner.com/smarterwithgartner/is-your-organization-customer-centric/
3Survey results : Quality and Excellencehttps://www.surveymonkey.com/results/SM-89HB9NDF7/
4Industry 4.0 Concepts :Volkswagen https://m.facebook.com/story.php?story_fbid=622379775268437&id=214398606066558
5Quality 4.0 https://asq.org/quality-resources/quality-4-0
6 Combining AI with the IoThttps://www.reliableplant.com/Read/31799/combining-ai-iot?utm_content=130528671&utm_medium=social&utm_source=linkedin&hss_channel=lcp-1539344
7Canadian Results on World Organizational Excellence Studyhttps://organizationalexcellencespecialists.ca/wp-content/uploads/2020/01/A-Snapshot-of-Canada-final.pdfads/2020/01/A-Snapshot-of-Canada-final.pdf
8Recording of “How to redefine Quality for the Future” webinar


https://drive.google.com/file/d/1oV-iX1WwOmhKAqgSYsS1Kl2vFR3SNOcJ/view?usp=sharing
9Links to the 2nd Aug 2020 session ( Bridging the performance and expectation gap – reflections of a Quality professional ) reference material
Link to Guy Kawasaki video : https://www.youtube.com/watch?v=Mtjatz9r-Vc
Link to EY Mega trends : https://www.ey.com/en_in/megatrends
Link to PwC Mega Trends : https://www.pwc.com/gx/en/government-public-services/assets/five-megatrends-implications.pdf
https://www.youtube.com/watch?v=Mtjatz9r-Vc
10Recording of the 2nd Aug 2020 session – Bridging the performance and expectation gap – reflections of a Quality professional

11Summary of Intelligent Automation in Quality Systems” session conducted on 13th Nov 2021 Vishnu Varthanan, Director- Quality, Capgemini https://drive.google.com/drive/u/2/my-drive
12 Using Hoshin Kanri to Accelerate Lean & Six Sigmahttps://www.youtube.com/watch?v=liZwieScWM8