| No. | Topic | Link |
| 1 | Supply Chain | https://www.youtube.com/watch?v=lZPO5RclZEo |
| 2 | Customer Centrticiy | https://www.gartner.com/smarterwithgartner/is-your-organization-customer-centric/ |
| 3 | Survey results : Quality and Excellence | https://www.surveymonkey.com/results/SM-89HB9NDF7/ |
| 4 | Industry 4.0 Concepts :Volkswagen | https://m.facebook.com/story.php?story_fbid=622379775268437&id=214398606066558 |
| 5 | Quality 4.0 | https://asq.org/quality-resources/quality-4-0 |
| 6 | Combining AI with the IoT | https://www.reliableplant.com/Read/31799/combining-ai-iot?utm_content=130528671&utm_medium=social&utm_source=linkedin&hss_channel=lcp-1539344 |
| 7 | Canadian Results on World Organizational Excellence Study | https://organizationalexcellencespecialists.ca/wp-content/uploads/2020/01/A-Snapshot-of-Canada-final.pdfads/2020/01/A-Snapshot-of-Canada-final.pdf |
| 8 | Recording of “How to redefine Quality for the Future” webinar | https://drive.google.com/file/d/1oV-iX1WwOmhKAqgSYsS1Kl2vFR3SNOcJ/view?usp=sharing |
| 9 | Links to the 2nd Aug 2020 session ( Bridging the performance and expectation gap – reflections of a Quality professional ) reference material Link to Guy Kawasaki video : https://www.youtube.com/watch?v=Mtjatz9r-Vc Link to EY Mega trends : https://www.ey.com/en_in/megatrends Link to PwC Mega Trends : https://www.pwc.com/gx/en/government-public-services/assets/five-megatrends-implications.pdf | https://www.youtube.com/watch?v=Mtjatz9r-Vc |
| 10 | Recording of the 2nd Aug 2020 session – Bridging the performance and expectation gap – reflections of a Quality professional | |
| 11 | Summary of Intelligent Automation in Quality Systems” session conducted on 13th Nov 2021 at 4 PM by Vishnu Varthanan, Director- Quality, Capgemini | https://drive.google.com/drive/u/2/my-drive |